Education On Demand
In partnership with Western Payments Alliance (WesPay)
Education on Demand internet-based classes combine streaming video of our instructors with a slide presentation. Each webcast includes downloadable reference materials and can be accessed 24 hours a day at a time that best suits your team. With online training, you can save on travel expense while improving productivity. Project the webcast in a conference room and you can train multiple members of your staff for a single, low-cost registration fee.
Pricing
- Single viewing: $95
- Five-time viewing: $195
Course Categories
Before registering for a course, please read our How to Register instructions.
ACH Basics
Introduction to ACH | Register
75 Minutes-Basic Course
This session focuses on the ACH Operating Rules, Federal Regulations, UCC4A, OFAC and exception processes including procedures for handling Federal Government ACH payments, NACHA's Rules Enforcement procedure, as well as the fundamental types of risk associated with processing ACH transactions.
Demystifying the ACH Rule Book | Register
50 Minutes-Basic Course
This session is designed to familiarize the viewer with the organization and structure of the book, explaining the various sections and contents of both the Operating Rules and Guidelines.
ACH Customer Service | Register
90 Minutes-Basic Course
This session provides an overview of the ACH network from a customer service point of view, including defining the participants and explaining the transaction flow, consumer's rights and how these transactions differ from corporate & government transactions.
E-Check Applications | Register
80 Minutes-Basic Course
Examine different check products that are being converted to ACH debits, including the conversion of both business and consumer checks at the point of purchase, through lock-box conversion and in a back-office environment. This session also describes how TEL and WEB fit into the e-check environment.
ACH Operating Rules
ACH Exception Handling | Register
80 Minutes-Basic Course
When an ACH payment is unable to be processed, the result is an "exception item". This session addresses the most effective ways to handle exceptions and minimize the risk of loss.
ACH Payments and the Green Book | Register
75 Minutes-Basic Course
Federal Government ACH payments are subject to the same rules as private industry ACH payments, but with exceptions. The Federal Government's rules are found in the Code of Federal Regulations (31CFR 210), known as the "Green Book".
2009 ACH Rules Implementation | Register
75 Minutes-Intermediate Course
The ACH environment is rapidly changing and it is critical that you know what you must implement in order to be in compliance with the ACH Rules. You will learn how the rules changes for 2009 and beyond will affect you, your Originators, and the ACH network.
Network Rules Enforcement Process | Register
55 Minutes-Intermediate Course
ODFIs suspected of receiving an unacceptable level of "unauthorized" return entries are now required to provide specific information to NACHA upon request. Current rules enforcement procedures, as well as an examination of NACHA arbitration procedures as an alternative to the rules violation process are examined.
NACHA Adjustment Entries vs. Regulation E | Register
65 Minutes-Intermediate Course
Both NACHA Rules and Regulation E detail procedures for resolving situations involving "unauthorized" consumer transactions, but the procedures, time frames, and financial institution obligations are significantly different.
Bits & Bytes - ACH Formats | Register
80 Minutes-Advanced Course
This session focuses on the intricacies of the ACH Record Formats. It takes you on a comprehensive and detailed review of the field purposes & constructs with discussion of the specific field values, commonly experienced problems, and tips for optimizing ACH Network participation.
ACH Origination
Basics of ACH Origination | Register
80 Minutes-Intermediate Course
A broad overview of the ACH Origination business, with a focus on corporate Originator support. Topics covered include; effective ACH Origination policies, agreements and risk management, ACH Origination processing alternatives, and establishing effective and secure procedures for operations.
Setting up Financial Institution Agreements for ACH | Register
60 Minutes-Intermediate Course
Electronic payments continue to thrive, and as a result, more legal issues have arisen. This seminar helps you keep abreast of changes in electronic payments law and helps you apply best practices with your customers.
Audit and Compliance
ACH Audit for RDFIs | Register
75 Minutes-Intermediate Course
The review of ACH audit programs is identified as the number one priority for examiners under guidelines published by the Federal Financial Institutions Examination Council. Instructors thoroughly review each audit point and provide specific information on how to properly test for compliance.
ACH Audit for ODFIs | Register
80 Minutes-Intermediate Course
This session focuses on ACH Rule audit requirements specific to the origination of ACH transactions. Each audit point is thoroughly reviewed, with emphasis placed on areas that represent potentially higher risk to the ODFI. Key guidelines for ensuring Originator compliance with ACH Operating Rules are also shared.
International Transactions
IAT Overview | Register
60 minutes-Intermediate Course
This session covers the background of the new IAT rule, roles of the "Gateway" Operators, formatting requirements and issues surrounding regulatory compliance. These changes are substantive, complicated, and mandated by OFAC.
IAT: Format and System Considerations | Register
85 Minutes-Intermediate Course
This session details substantial modifications to the Company/Batch Header, Entry Detail, Addenda Record, Return, and Notification of Change formats related to IAT transactions, and highlights the areas of information that will require specific attention of your data processing/IT departments.
IAT for ODFIs | Register
85 minutes-Intermediate Course
This session provides several detailed scenarios to help participants understand when a specific payment transaction involving the U.S. ACH Network would be deemed an International ACH Transaction (IAT) or a domestic ACH transaction.
Risk Management
Fighting Payments Fraud | Register
50 minutes-Intermediate Course
Protecting your financial institution and account holders from fraud is one of the most important jobs you have. Learn about the latest scams affecting the payments industry--phishing, spoofing, identity theft, and others-- as well as the best tactics for protecting your institution and reducing losses related to fraud.
Best Practices for Developing an ACH Risk Management Policies and Procedures Manual | Register
60 minutes-Intermediate Course
More and more, banking regulators and rule-making bodies are requiring financial institutions to develop documented policies and procedures related to ACH processing. The process of developing such documentation can be daunting. This session will give you a framework for building an effective ACH policies and procedures manual for your organization, and describes the alternatives available in the payments industry to assist in this process.
ACH Risk for Cash Management Personnel | Register
90 Minutes-Intermediate Course
With the selling of ACH services and the many types of applications comes the challenge of being able to educate your Originators. Arm your Cash and Product Management staff with the proper knowledge of the ACH to protect your institution, while giving them more products and services to offer clients.
RDFI Risk Management | Register
75 Minutes-Intermediate Course
Financial institutions of all sizes need to be aware of ACH risk factors, and each financial institution needs to manage their risk to minimize potential losses. This session covers risks associated with processing transactions from the RDFI side as well as how to mitigate these risks.
ODFI Risk Management | Register
75 Minutes-Intermediate Course
This session provides an overview of ACH risk for ODFIs. Topics covered include risk management safeguards (including the establishment of exposure limits for each origination application), analyzing ACH Origination processing alternatives, and establishing effective and secure procedures for day-to-day operations and customer service.
Comprehensive ACH Risk Management Strategies | Register
70 Minutes-Advanced Course
This session fully examines the risk reduction suggestions outlined in the Office of Comptroller of the Currency's bulletin 2006-039: Automated Clearing House Activities, Risk Management Guidance. Topics include: risk management systems and controls, reporting to board of directors, audit considerations, high risk activities, elements of a risk strategy and other topics.
Best Practices for Developing an ACH Operations Policies and Procedures Manual | Register
60 Minutes-Intermediate Course
The most effective defense against losses incurred in ACH processing (whether as an ODFI or RDFI) is to have clear, effective documented policies and procedures which guide day-to-day operational processing. This session provides the key elements that must be incorporated into the development of such documentation and describes the alternatives available in the payments industry to assist in this process.
