Coronavirus (COVID-19) Response & Resources for Banks
INDUSTRY & REGULATORY RESOURCES
FRAUDS AND SCAMS
- FDIC Financial Institution Letter on Working with Customers
- Agency Statement on Meeting Customers' Financial Needs
- Interagency Statement on Pandemic Planning
- Interagency Supervisory Examiner Guidance for Institutions Affected by a Major Disaster
- DHS CISA Insights: Risk Management for Novel Coronavirus
- FFIEC IT Examination Handbook – Business Continuity Planning Booklet, Appendix D: Pandemic Planning
- FFIEC IT Examination Handbook - Business Continuity Management Booklet (2019)
- Major Disasters: Interagency Examiner Guidance for Institutions Affected by Major Disasters (Dec. 2017)
- Responding to a Declaration of a Legal Holiday or a Natural Disaster: Supervisory Guidance on Natural Disasters and Other Emergency Conditions (Sept. 2012)
- Interagency Statement on Pandemic Planning Guidance for Minimizing a Pandemic's Potential Adverse Effects (2007)
- FINRA Provides Guidance on Pandemic Preparedness - Regulatory Notice 09-59
- FINRA 2009 Pandemic Survey Results
- Preliminary Coronavirus Financial Industry Common Practices
- FBIIC/FSSCC 2007 Pandemic Flu Exercise After Action Report
FRAUDS AND SCAMS
- Beware of criminals pretending to be WHO
- Coronavirus: Scammers follow the headlines (Feb. 10)
- Cybercriminals using coronavirus-themed emails to deliver malware (Feb. 10)
- Investor Alert: Look Out for Coronavirus-Related Investment Scams (Feb. 4)
- Coronavirus Phishing Emails in the US, UK Claim to Offer Advice on Protective Safety Measures (Feb. 3)